Gayle: “Ken & I could not be happier with the service, dedication, & patience we received. Our situation was unique in some ways & we appreciated your kindness & efficiency. We would recommend & use your services again.” ~Kenneth & Joylene Mackey
“Campbell could not have been more helpful, diligent or clear throughout the entire process. Highly recommended.” ~Don & Leslie Brett-Davies
Campbell: “We want to thank you for everything & getting us the best price you could. You worked very hard for us & we are most appreciative. Take care and all the best in the new year.” ~Gail Pearson
“Dear Gayle, I was well informed and everything went as per plan. I am very grateful for all you have done to help me finance my renovation and do the 1st mortgage at the end at a very competitive rate. Thanks so much.” ~D
Gayle: “If and when I buy another place I would deal with your services. The service was excellent and so well informed that my husband and I had very little stress. Thanks for everything.” ~Charles & Heather Begg
“Jenna, I won’t go with anyone else! You took the time to explain all scenarios to us in a way that made sense. You hopped to it with a quick turnaround on the house inspection and I’m sure there was a lot more we didn’t see to make sure everything went smoothly for us. I have also recommended you to others twice already.” ~Marc & Nicole Solomon
“Gayle was beyond amazing! She helped to answer all of our questions during the whole process. We used her vast amount of knowledge during the selling of one home and purchasing of a new one. She always answered our calls and emails (even on a long weekend!) Gayle worked so well with our realtor, Shelly Weinrich, making the whole process as stress-free as possible. Thanks Gayle!” ~Chad & Ashley Hunter
“I couldn’t have had a better experience than I did with Gayle. I felt everything was explained clearly & ran smoothly. I was extremely impressed how Gayle kept the communication lines open. She always called me back ASAP if I called. I don’t have any complaints! I always brag about “my” mortgage girl!” ~Gayle Miller
“Gayle was very proficient & professional in every aspect and always looked to our every interest for a complete satisfaction. I would recommend her to anyone as she would do the very best for you in any aspect.” ~Dan & Connie Gatto
“Gayle is fantastic! She made renewing a mortgage easy and painless! I have referred friends to her and will continue to do so, as she is great at her job and very knowledgeable! I really appreciate her terrific service! Thank you Gayle!” ~Janice Harrowby
“Campbell was very personable and readily available for inquiries and communications via phone, email or in-office visits. He took the time to explain the process and we felt confident that he had knowledge and experience to guide us through the various financing options. In our particular case, we are very appreciative of the extra time and effort that was put in to secure our financing in a short period of time. We are very pleased with his performance and would not hesitate in recommending him to others.” ~Paul and Jen Sanders
Gayle: “Thank you very much for your help to get a mortgage to buy that property in Kaleden. We are very satisfied with your service and we would love to refer that service to our friends! We wish success and fun with your business!” ~Naemi and Johnathan Fiechter
“I was completely overwhelmed by the professional, personal, efficient and timely service provided. Gayle got it done when others could not! It was a smooth process that met my tight timeline and all turned out as laid out. I will and already have recommended [her]. Thank you!” ~Eileen Brent
Campbell: “Fantastic customer service! You made the whole progress so clean and simple. [The bank] was a headache from day 1. I’m so glad I was recommended your way! Thanks for everything!” ~T
“Gayle was friendly & profession and very helpful. She went above and beyond. We would recommend her to others.” ~J&T
“We are very please with all the help given to us – both about the mortgage process & finance options. We will definitely contact [Gayle ] in the future if a renewal is necessary!” ~Beth Nuttal and Carol Church
Gayle: “We were pleased with excellent service and guidance. Many thanks.” ~Jean & Don Gould
“I feel I was well informed regarding the mortgage process and financing options. Jenna completed both mortgage deals in a timely manner and a competitive interest rate. Great Job Jenna! Thanks again.” ~Mariusz & Jan Grzesiak
Gayle: “You have always been available to answer my questions, and have been extremely helpful throughout every process. I would definitely recommend your services. Thank you!” ~Wes Martin
“Gayle is a treat to work with. Very knowledgeable and is very quick to get back to you with any questions. I would definitely recommend Gayle to anyone.” ~J&M
“Jenna was a delight to work with. She explained answers to our questions very clearly. When we encountered unusual circumstances, Jenna took the extra effort to find answers from experts.” ~Timothy Robishaw & Lauren Meads
Cathy: “You were very helpful to us. Finding us the best rates and mortgage. I loved being able to call you anytime for questions. Can’t wait to meet you also. We love the Okanagan very much, and our house!” ~Don & Lori Daly
“Gayle gave me 101 lessons in mortgages which allowed me to be more informed. When I had a question, no matter the means of communication, she responded quickly.” ~Larry Gilliam
“Jenna has heled us with the purchase od both our homes since moving to the Okanagan. We have bought and sold numerous homes and have never had the knowledgeable, prompt, and ease of service that Jenna provided. We will definitely use her with our next purchase. She was amazing!” ~Randene and Ian Wejr
“We were very well informed and Cathy guided us through the paperwork keeping us on a clear timeframe and with clear steps as to what was next. It was very reassuring during our hectic working lives and the dramas that constantly unfold. This was one thing we didn’t worry about!” ~Nick & Nicola Korvin
“Gayle and the staff @ DLC are always so helpful. Even though this was our third home purchase, we still had lots of questions. She always goes above and beyond to help us and we really appreciate it!” ~D&H
“Gayle helped find solutions for our mortgage and made the purchase of our house very easy and most of all stress free! I would definitely recommend her services. :) Thank you again Gayle.” ~P&E
Gayle: "I was very happy with Gayle Focken. She is a good person and took good care of me.” ~ST
Jenna: “For our first time buying a home, Jenna went above and beyond. I am very glad we went with Jenna. She is very knowledgeable and easy to talk to; would for sure work with her again. Thanks!” ~Jacob & Samantha Gibson
Gayle: “In the 5 years you have been our broker, our confidence & trust in your abilities has surpassed our expectations. From your friendly professional manner, and the timely way you keep us updated, we have been thrilled with the service we receive. Dealing with your whole office is always a positive experience. Thank you for helping us save money & making the process so easy.” ~Tracy Bella & Gerry Feenstra
Gayle: "You walked me through the process of a mortgage and were patient with all the questions I had. I felt well looked after and you built a trusting foundation. Thank you." ~Tammy Jacobson
Gayle: "Yes you were very helpful in this process. Just the person I needed to get the job done. Thank you for making this process a good one!" ~Johnnah Fowler
"Gayle you were awesome!! Thank you so much for working so hard to get my mortgage for me. It was a pleasure dealing with you & I will certainly be recommending you!!" ~Teresia Tipple
Did you feel well informed about the mortgage process and financing options provided to you?
“Yes it was a nice experience."
Did the process run smoothly and at a time frame that met your expectations?
“Yes it was handled well and done at a right timing."
Was I responsive to inquiries and did I answer and follow up with all your questions?
“Yes you are very patient answering all my questions."
Do you feel that my services benefited you?
"It certainly benefited me and my family to start all over again and be more financially free and do things we wanted to do. God Bless." ~Alejo & Amy Encina
"Gayle you are just a natural at your job. You informed us and provided many options, explained them, and organized the whole procedure so it was so easy - even made an appointment for a notary where we moved to! You are awesome :) And yes, your services benefited us because it is an easy plan for us to make more $$$. Thank you Gayle." ~The Harstones
Did you feel well informed about the mortgage process and financing options provided to you? “Yes"
Did the process run smoothly and at a time frame that met your expectations? “Yes"
Was I responsive to inquiries and did I answer and follow up with all your questions? “Yes"
Do you feel that my services benefited you? "Very happy with everything!! Great service." ~Shawn & Carrie Campbell
Gayle: "Service and attention to detail was exceptional! Thank you." ~S&R
Gayle: "You have been a dream - from guiding us through the application process to actually getting the keys to our new home. Thank you for your patience, understanding, and knowledgeable service!" ~Ed Schneider & Ross Arnot
"Thank you Gayle, I appreciate your help and felt treated with respect and enjoyed working with you." ~D
"Jenna, your overall advice & knowledge was very beneficial to us! You went above & beyond our expectations! Thank you so much for all of your help!" ~James & Nicole Courtenay
Gayle: "Thank you for being great at your job. We have experienced the banks' poor service for years, and to think of the money we could have saved coming to you earlier. Thanks for helping us out and we will be back." ~R&M
"Jenna was so helpful throughout the whole process and made me feel comfortable each step of the way. As my grandparents were involved, she took the time to explain everything to them clearly so they understood. The process was so quick and Jenna always got back to me right away. Each time I emailed Jenna, she responded right away and answered each question that came up throughout the process. Thank you Jenna! I so greatly appreciate the service you provided me!! :)" ~J
Gayle: "We were very pleased with the rate you secured for us. Although we didn't get in to see the notary until the day before my vacation (which was a little stressful), the representative I spoke to at Dominion, [Tara-Lee], was fantastic. :) I have shared our great experience with you with our friends, and hope that you have much continued success Gayle!" ~S&J
You are an incredible mortgage broker and person! As a first time home buyer with a rough credit history I was very uneasy sitting on that side of your desk waiting for a 'No, I'm sorry the lenders won't lend to you,' as I'm sure you remember well. Quite the opposite happened with a pre-approval of about $100,000 more than I was ever expecting. You were positive through the whole process and were able to calm me down.
You were very patient in educating me on the home buyer process and the first time home buyer perks. The process ran very smoothly as you guided me through step by step to have certain things complete by certain times to ensure the lender would be satisfied. (ex. Home Insurance, subject removal, etc.)
I felt your service definitely benefited me. You were able to have lenders compete for my business to get me the best rate and mortgage options.
Finally, you were and still are always responsive to my inquiries. Even five months after my pre-approval date when a question pops up, you are there and willing to help answer any question I might have. I really appreciate working with you and all the effort you put into this process. I will highly recommend you to any perspective client. I can't wait to work with you again! (Hopefully next year for house number two!)
With sincere Thanks,
Campbell: "I was well informed, the process ran smoothly & on time, great follow-up on any questions, great service, saved me money in the long run. Would recommend Campbell to anyone needing this service." ~ Elizabeth & Joseph Dhara
Jenna: "Thank you very much for your assistance. The whole process went very smoothly & you ensured we received the lowest rate possible." ~Derrick Webb & Katherine Stennes
Gayle: "Yes we were well informed and everything was explained to us. Very friendly & knowledgeable service. The time frame was extremely fast and great interest rates. We would not hesitate to use the resources again." ~William & Cheryl Watson
Gayle, as usual you handled everything very professional!! Thank you.” ~Robert & Patricia Shull
“My experience with Jenna was exceptional. Jenna answered all of my questions and made the entire process a breeze. I felt confident and educated after every conversation. Jenna is a great business professional to work with. I highly recommend Jenna and I will absolutely be going back to Jenna for future purchases!” ~Craig Welsman
“Gayle was always quick to respond, even when she was out of town. It was so easy to be able to send & sign documents online.” ~ S&S
“Thank you Gayle for all your help in mortgaging and saving me money. You’re the best!” ~ Mary Pellicano
Gayle: Did you feel well informed about the mortgage process and financing options provided to you?
“Yes very much. Thank you!”
Did the process run smoothly and at a time frame that met your expectations?
“Yes. It was a huge stress off our backs!”
Was I responsive to inquiries and did I answer and follow up with all your questions?
“Yes! Thank you again!!”
Do you feel that my services benefited you? Was there something in particular that helped you save time or money, or make the process easier?
“When we came to you we were both stressed due to circumstances at our bank. You guided us and helped us and we are so very grateful for everything you did for us!!!”
~Eric & Christine Johnston
“[We] were ‘blown away’ by Gayle’s professionalism, knowledge, courtesy, and expedience of process!! We felt ‘looked after’ and she followed up after. [We] have referred [her to our] friends when they are needing Gayle’s services. She is truly ‘one of a kind’. We would only deal with Gayle in the future.” ~P&L
“Gayle is absolutely amazing. I always feel uncomfortable when going to a bank to talk about money. I feel like they put me under a microscope. When working with Gayle you feel like she is working for you and with you. You feel like you have someone in your corner. She offers great, sound advice and always gets us amazing lending rates. We cannot recommend her enough.” ~Brad & Tamara Nunes
“Gayle, Thank you for your help in the purchase of my home. Your service was great and enabled me to complete financing in a very limited time frame. Sincerely, Jon”
“Gayle and her team were efficient in handling our financing. Gayle was well informed, creative, and prompt in arranging all of our needs.” ~Terrance & Rachel
“Campbell is great, informative, very easy to deal with and of course [offers] great rates!” ~Matt & Bobbi Tobin
Campbell: “You were a great benefit – made the whole process easier than expected. You got the best rate & I felt like you went beyond to help me with all my needs. Thx so much.” ~Carrie
Gayle: “[Your] services benefited us greatly and you searched high and low to help save us money and you made us feel comfortable.” ~Kevin & Selena Rudolph
Gayle: “I was totally happy with your help securing this mortgage. You understood my needs & concerns and dealt with them professionally and rapidly. I was able to make my closing deadline because of your great service.” ~CM
"Thank you for everything Jenna. We really appreciated everything.” ~B&S
Gayle: "I really appreciated that you called us to renew early so that we could look into a better rate. We think you are amazing. Thank you so much for everything!" ~Darcy & Cindy Schlamp
I just want to say how thankful I am to you for the fabulous job you did in helping me with my mortgage.
You were so knowledgeable and understanding. You made sure I had the information I needed to make my decision. You were available and responded quickly to my telephone and email enquiries.
Gayle, you made me feel like a person as opposed to a number, as so many businesses do. I believe you had more faith and belief in me than I did in myself and with that you made this wonderful experience happen. You helped me acquire a home.
HOME, what a wonderful and comforting word. Without your help, guidance and knowledge, I do not believe I would have a home.
I cannot thank you enough for coming into my life. You made, what I thought was impossible, possible. You truly are my hero and I will be forever grateful.
Home, it doesn’t get any better than that.
Yours truly, Mary Lang”
“Gayle you have a true gift of making clients feel like they are not just a number but people with hopes and dreams and you care to help make that happen for them!” ~Darcy Tosczak
Gayle: "I was very pleased with the whole process; I was never left without answers and the whole process went great!" ~Carol Jessop
“[Gayle was] always available at all times. Very pleasant to deal with. Very knowledgeable.” ~Larry Hale
“[Gayle], thanks for all your assistance. All of our questions were answered promptly.” ~D&S
“[Gayle] you were wonderful. We know you went above & beyond to help us. Making evenings and weekends to get us the best of everything. We highly recommend you to everyone! We will use you forever :) Thank you.” ~William Buchanan and Nichol Johnson
“Gayle did an awesome job going above and beyond to help us get our mortgage even when it looked like we were going to have a problem, she NEVER gave up. Gayle we can't thank you enough for all the hoops you guided us through to make our dreams come true!” ~Pat and Pam Allies
“Gayle I really found your approach very straightforward and appreciated the amount of time you took with me going over the mortgage application process and options. I would definitely recommend your services to my friends. I was impressed at how well respected your name and services are in hearing from other mortgage lenders in Penticton.” ~Justin
“We have bought and sold 9 different properties over the years and working with Gayle was by far our smoothest mortgage experience. The process was informative, quick, and courteous. We will definitely be back!” ~Todd and Jennifer
“Gayle you’re awesome; optimistic attitude and desire to do everything possible to serve your clients in a professional manner.” ~Derrick and Janice
“[Gayle], your services were a great benefit to us, as we had never bought a home before and knew nothing. We will always give your name as a referral to anyone we know who is planning to buy a house.” ~S&S
“[Gayle], it's great to deal with someone who has a clear idea of how the process of mortgages works and who lets the client know the aspects of this process.” ~David and Patty Hopkins
“[Gayle], you always make things simple and easy. I like that!” ~Margaret
“Everything was great! Gayle is a real professional.” ~Jo
“It was wonderful working with Gayle. Again. She is totally professional, personable and on your side. She takes a process that can be very stressful and complicated and walks you through it with confidence, ease and in a very timely manner. We will definitely look to Gayle again for our future mortgage needs and would have highly recommended her to our family and friends. Thank you Gayle!” ~Larry & Sheila Lorentz
“You did a wonderful job [Gayle], I would highly recommend your service. Thank you.” ~Elsie Johnson
“It is such a pleasure working with [Gayle]. You treat your clients so well and always look out for their best interests. We look forward to working with you again when it comes time to renew.” ~David & Tina Matheson
“Gayle has provided excellent service to all the customers that I have referred to her. All their comments have been positive about her knowledge, prompt service, and caring attitude. I will continue to recommend Gayle in the future.” ~Jean Yeast, Realtor, Royal Lepage Locations West Realty
“[Gayle] is simply one of the best I’ve ever seen … my assistants and all clients I have asked have stated she is terrific!” ~Greg Litwin, Notary Public
“Gayle you were amazing! You made it a stress free process for us. Thanks for all your help!” ~Kathleen & Curtis Deobald
“I used to work in a real estate office and knew of Dominion Lending Centres already, but you are the best Gayle. Sincere thanks for all you did. You were great, fast and fun. Hope to see you soon!” ~Harry & June Schurrman
“Great job Gayle. Very smooth process. Thank you for your service!” ~Randy Nowatschka
“We were thrilled with what Jenna was able to do for us. We had been to many banks and lenders and felt we were not getting great service. She more than met and exceeded our expectations. Thank you Jenna!” ~Angela
“Campbell not only made it possible for me to get a mortgage he also made it a comfortable and pleasant experience. I would happily recommend him to anyone I know looking for financial information as he explained everything in a way I could understand. Thanks for everything Campbell!” ~Tanya Harvey
“Gayle at [Dominion Lending Centres Clearmortgage.ca] in Penticton was great! She was referred by a co-worker and I am so glad I listened to her recommendation. I had the best experience using Gayle. As a First Time Homebuyer, she was very informative and helpful. I would 100% recommend Gayle and [Dominion Lending Centres Clearmortgage.ca] to anyone and everyone. I am very pleased with the service we received. Thanks again Gayle!” ~Amanda
“Campbell Watt took the time to explain our options without ever talking down to us. We always felt welcome to call or visit, and ask any questions. This was the easiest, most stress-less real estate transaction we've ever done.” ~CL
“While working, going to school and living out of town, finding the time to locate the right mortgage was difficult. Luckily, Brenda was here for us. Friendly and knowledgeable, she is a very capable and confident mortgage professional. Brenda was available to assist at any hour and answer any question, big or small. Phone calls and emails were always responded to promptly with the information I needed. By taking care of all tasks associated with finding the best rate, she allowed us to focus on choosing the house that was perfect for us. Thank you Brenda!” ~K&I
“Time was of the essence and [Gayle] far exceeded my expectations. Not only were you very professional, you were very understanding and caring. Thank you so much!” ~Kevin Kelbert
“Campbell Watt at [Dominion Lending Centres Clearmortgage.ca] in Penticton BC is a fantastic representative of your company. I am very pleased to have had him working with me and I don't think I would be in my home if it weren't for him.” ~L
“I am very happy with the service by Gayle. She satisfied my expectations very well. She is hardworking and very thorough. I recommend her to anyone.” ~Majid and Neda
“Campbell leaving it up to you left me with less stress and saved me tons of time, all I had to do was sign papers.” ~Susan
“As this was a long distance mortgage you made the process painless. I could not have asked for more. Great experience Gayle. Thanks.” ~David
"Gary was very professional and knowledgeable and provided me with all the right information to make the transition smooth. I understand fully what my options were. I would recommend this firm to future clients.” ~Tina
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